I WILL GLADLY ACCEPT REFUNDS & RETURNS

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery (buyer pays return shipping costs)

We cannot accept cancellations 

Preorders and personalised items cannot be cancelled as the items are made to order and begin production after order is received.

**PLEASE NOTE: RETURNS MUST BE UNUSED & IN ORIGINAL PACKAGING ( they must be in the packaging in which they left our premises and in a resell able condition.  Please email paperlaneplannerco@gmail.com

THE FOLLOWING ITEMS CAN'T BE RETURNED OR EXCHANGED

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Preorder or personalised orders

Digital downloads

During sales all orders are final and cannot be cancelled or changed (this overrides our usual 24 hour cancellation policy) 

**DEFECTIVE ITEMS MUST ALSO BE RETURNED UNUSED AND IN ORIGINAL PACKAGING

Please email paperlaneplannerco@gmail.com