Shipping policy
Shipping Policy
Paperlane Planners Co
We aim to process and ship all orders as quickly as possible.
Processing Time
Orders are typically processed within 3 - 7 business days (excluding weekends and holidays). During busy periods or new launches, processing times may be slightly longer.
Shipping
Shipping times vary depending on your location and the shipping option selected at checkout. Estimated delivery times are provided for guidance only and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Where available, tracking details will be sent via email once your order has shipped.
Delays
Paperlane Planners Co is not responsible for delays caused by postal services, customs, or factors beyond our control.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders sent to an incorrect or incomplete address provided by the customer.
Lost or Damaged Orders
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date) so we can assist you.
If you have any questions about shipping, please contact us via our website.
— Paperlane Planners Co