Shipping Policy
Our preferred shipping partners
We use Royal Mail for the majority of our shipping.
Shipping costs & options
We’re always trying to keep the cost of shipping as low as possible.
Depending on your location, We offer standard as well as tracked shipping.
- Tracked shipping (recommended) - Includes tracking number and insurance.
- Standard Untracked shipping - The customer is entirely responsible for the package once it leaves us. Should your package be lost, no refund or replacement will be offered. It is highly recommended that you choose tracked shipping.
Delivery address
Please ensure that your delivery details are correct at check out.
Should you notice a mistake in your details, please email us at paperlaneplannersco@gmail.com as soon as possible.
If the address is incorrect, we can’t guarantee that your package will reach the correct address, also please collect packages tat are left at your postal depot, Should any packages be return to us that have not been collected, you will need to pay extra delivery costs.